Customer Service

Responsibility 1. Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline). 2. Professionally handle inquiries and feedback pertaining to the company products and services from customers. 3. Understand and deliver business strategies and improve customer services through the execution of self-service. 4. Continuously identify work process improvements. 5. Communicate to Team Leaders and (or) Manager. 6. Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times. **For those who is willing to work on Saturday and able to work OT will be given priority. Work Schedule 5.5 days / week Office hours 9am - 6pm Benefits & Perks Paid overtime Parental leave Training & professional development