Customer Service Representative

Position: Customer Service Representative Work Type: Remote Location: Greece Key Responsibilities: Provide customer service support in a CRM-based service environment within an international Business Process Outsourcing (BPO) setup. Handle customer inquiries, resolve issues, and maintain high service standards while working in a professional, multinational team. Key Requirements: - Native or near-native Maltese language proficiency - Good English communication skills - Strong communication abilities and customer service mindset - Ability to work fixed weekday shifts (Monday–Friday, 10:00–18:00) Benefits Package: - Performance bonus of up to 10% - €50 monthly project bonus - Private health insurance coverage (including dental and eye care) - Free corporate gym access - €3 net daily Mastercard allowance during the first 12 months This role is ideal for candidates seeking a remote position with a competitive compensation package and comprehensive employee benefits in an international BPO environment.