Executive Assistant & Operations Coordinator

Position: Executive Assistant & Operations Coordinator Work Model: Remote Employment Type: SLA / Independent Contractor Availability Required: Cyprus working hours, 08:00–17:00 RESPONSIBILITIES: The successful candidate will coordinate daily and weekly tasks across multiple departments, serving as a critical operational link between Growth, Support, Risk, IT, Compliance and Marketing teams. Key responsibilities include: • Coordinate and manage daily and weekly tasks across multiple departments • Track project timelines, deliverables and dependencies to ensure on-time execution • Prepare structured project briefs, follow-up notes and status updates for senior management • Identify project blockers early and escalate issues when necessary • Conduct market research and prepare relevant findings when required • Manage calendars, meeting agendas and follow-up action lists • Prepare presentations, summaries and documentation for internal and external stakeholders • Handle confidential and sensitive information with discretion • Coordinate internal communication and ensure alignment across teams • Prepare internal operational reports when required • Ensure departments receive clear instructions, deadlines and expectations • Maintain accurate and structured documentation for ongoing projects and initiatives REQUIREMENTS: • Excellent written and verbal English communication skills (C1 level and higher) • 2–3 years of experience in operations, project coordination, executive support, support management or similar role • Strong proficiency in Excel or Google Sheets • Experience using CRM systems and reporting tools • Ability to interpret data and produce actionable insights • Strong organisational skills with excellent attention to detail • Ability to multitask and manage competing priorities • Strong follow-through and ability to meet tight deadlines • Proactive and solution-oriented working style • Ability to work independently under an SLA agreement • Availability to provide full support during Cyprus working hours (08:00–17:00) • Experience within brokerage, fintech or financial services (advantageous) • Familiarity with trading platforms (advantageous) • Understanding of client lifecycle metrics including acquisition, activation and retention (advantageous) OFFER: • Fully remote working arrangement • SLA / independent contractor agreement • Opportunity to work across several business functions within a fintech or brokerage environment • Exposure to senior management and cross-functional business operations • Opportunity to develop experience in project coordination, reporting and operational support