IT Transformation & Enterprise Technology Leader

Senior technology and transformation leader with more than 35 years of enterprise technology experience across IT transformation, enterprise systems, infrastructure, SAP, IT operations, sourcing and commercial leadership. Combines CTO-level technology leadership with extensive experience translating technology strategy into business outcomes across multinational environments. KEY RESPONSIBILITIES & EXPERIENCE: Transformation Leadership: - Led technology environments supporting 55,000 users, 3 global data centers and 150 local data rooms - Unified country-based IT resources, systems, processes and infrastructure into standardized global solutions - Led SAP implementation and upgrade programmes across UK and North American environments, including upgrades delivered with zero unplanned downtime - Transformed and consolidated data centers and modernized network infrastructure while reducing critical incidents by 30% year-over-year - Managed full sourcing processes and outsourced operational delivery across service desk, distributed computing, data center, network and legacy application support Business Impact: - Reduced operating costs while supporting double-digit business growth - Doubled revenue with sustained annual growth above 30% - Overhauled end-to-end sales processes resulting in 40% increase in qualified leads and 50% improvement in forecast accuracy - Led international market expansion across US, Europe, and Middle East CORE CAPABILITIES: IT Transformation Strategy & Roadmaps, Enterprise Technology & Architecture, ERP/SAP Transformation, IT Operating Model Transformation, Cross-Country Standardization, Infrastructure & Cloud Modernization, Sourcing & Outsourcing & Vendor Governance, Programme Governance & Delivery, IT Operations & Service Management, Business/IT Alignment, Process Transformation & Automation, Executive & Stakeholder Leadership, AI for Business Impact EDUCATION: Bachelor of Science in Computer Information Systems from DeVry Institute of Technology